Allam Property Group - Norwest, New South Wales

Benny

After sales customer service is pathetic. Alison is one of the rudest person I ever dealt with as a customer assistant person. Main Screen door got ripped in 13 months and said they only cover till 12 months. Main door lock not working and they said I’m out of the period of structural warranty time period. What a bizarre greedy people. Never again with Allam.

simran lamba

I had such a poor experience with their maintenance coordinator Alison, she was rude in her email reply and no empathy on the customer problem.

My wife and I have highlighted to her/him that she needs to be empathetic to customer and customer problem especially Allam charges premium price on the property and poor customer service is unacceptable.

We had such a bad taste of their service and unfortunately can’t do anything

Ally Watts

Allam have been fantastic from the minute we started. We have purchased a ready built home and move in a few weeks. The process has been amazing and the sales consultant, Robert, was truly sensational to deal with. The company as a whole have been professional and upfront and honest throughout the process so far and we are very excited to move into our new home soon. The house looks amazing and the finishes are great quality and well thought out in every room. Highly recommend these guys. They have taken the pressure of building away whilst ending up with a fresh build to move into.

T Semaan

The property maintenance team at Allam are very helpful and responsive. Several years after building our second home with them, the team has always responded promptly and in a professional manner to all our queries (for example, paint and cabinet colours). More recently Alison Zarb has provided an amazing service when we contacted the team. Thank you.

Shivya Sonal Raj

We recently bought our new home with Allam. Customer service post sales is amazing. They will revert to your messages within a day. The Maintanence Team (Josephine) is pretty quick with everything. Tony has been amazing in not only helping us with maintenance work but also shares his valuable knowledge in order to maintain our house in long run.

Wendy Russell

Disappointing. Lack of communication has just been the beginning. If someone from Allam Property Group would like to contact me, I would be happy to discuss. It certainly has taken the shine off our forever home. Frustrating to say the least.

Avi

Jennefer, Tony and Andrew from Allams are the only reason I would recommend Allams Homes.

Every time I've had a problem with our property either Jennefer or Tony have been able to help and resolve the issues.

Jennefer from Allams maintenance has always been contactable either through mobile or email, she's always returned all my calls and email normally within 24hrs.

Tony's the repair guy, with all he's tips and tricks got all our repairs done correctly and promptly. I can't count how many times Tony's gone above and beyond whats required for him to fix a issues.

Andrew for the sales team was very accommodating to our request when the property was getting built. He kept us up to date with the progress and any changes that occurred.
Both Jennefer and Tony have gone above and beyond my exceptions for all the repairs that have happened on my property.

farhan jiwani

Recently buying our new home with Allam in Box Hill. From day one we are so happy with their Customer service. Its being 3 months and upon doing 90 days inspection, Tony who is so expert and knowledgeable assisted me with my house and within week my house is all set up and best part part the team which includes David, Luke Tony and Mick are always polite and attention to detail.
Im really glad I picked my dream house from Allam group.