Marvel Building & Masonry Supply - Peoria, Arizona

Adresse: 8060 W Thunderbird Rd, Peoria, AZ 85381.
Téléphone: 34871500.
Site web: whitecap.com.
Spécialités: Fournisseur de matériaux de construction, Fournisseur de produits en béton, Fournisseur d'équipements industriels, Fournisseur d'équipement de sécurité.
Autres données d'intérêt: Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Cartes de crédit, Cartes de paiement, Cartes de crédit, Parking sur place.
Avis : Cette entreprise a 147 avis sur Google My Business.
Avis moyen: 3.9/5.

Emplacement de Marvel Building & Masonry Supply

Marvel Building & Masonry Supply est une entreprise spécialisée dans la fourniture de matériaux de construction. Située à l'adresse 8060 W Thunderbird Rd, Peoria, AZ 85381, elle offre une large gamme de produits en béton, d'équipements industriels et d'équipement de sécurité.

Cette entreprise dispose d'une entrée accessible en fauteuil roulant, d'un parking accessible en fauteuil roulant et d'un parking sur place. Elle accepte les cartes de crédit et de paiement. Les clients peuvent également bénéficier de la commodité de pouvoir payer avec leur carte de crédit.

Les spécialités de Marvel Building & Masonry Supply comprennent la fourniture de matériaux de construction, de produits en béton, d'équipements industriels et d'équipement de sécurité. Si vous êtes à la recherche de ces produits, cette entreprise est un excellent choix.

Avec 147 avis sur Google My Business, Marvel Building & Masonry Supply a une moyenne de 3.9/5 en termes d'avis. Les clients apprécient la qualité des produits et le service clientèle de l'entreprise.

Avis de Marvel Building & Masonry Supply

Marvel Building & Masonry Supply - Peoria, Arizona
Jason Sveom
1/5

I recommend considering alternative vendors, as my experience at this location did not reflect a strong emphasis on customer service. I previously contacted several suppliers to confirm the availability of Xcel Surface products and was informed that preordering was necessary prior to pickup. A few weeks later, I asked my wife to place the order to ensure it would be ready for collection. Upon her call, she was informed that no preorder was needed and that there was always ample stock of the Xcel Surface products.

On the day of pickup, I called ahead to verify availability due to the earlier confusion, only to find that the product was not in stock. When I inquired about the timeframe for ordering the product, I was informed it would take a few days, causing delays in my project. I was also informed that payment was required before placing the order. At this point, I decided to seek a different vendor due to my frustration with the service provided.

Unfortunately, the employee's response during our interaction suggested a lack of care, as they did not inquire if I wanted to proceed with the order. Additionally, when I asked about how their day was going, the response I received made me feel belittled, indicating a deficiency in employee morale and attitude. If an individual is dissatisfied with their job, it may be beneficial for them to explore opportunities that align better with their interests.

Marvel Building & Masonry Supply - Peoria, Arizona
John Acosta
1/5

Poor customer service. Was told by a representative in person that they were open on Saturday, only to find it closed on Saturday. This is a classic example for poor management when the workers don't even know their own business hours. How poor in customer service can a business get?!!!

Marvel Building & Masonry Supply - Peoria, Arizona
arez1r Lopez
2/5

I have done business here before. And when they don't have something they can get it pretty fast. But there's one sales guy that acts like you're bothering him or he's doing you a favor. And also don't try to call ahead to check on stock. Because they refuse to answer the phone. The yard guys are pretty friendly.

Marvel Building & Masonry Supply - Peoria, Arizona
flor moreno
5/5

Great customer service, very helpful employees

Marvel Building & Masonry Supply - Peoria, Arizona
Russell Hendricks
3/5

The girl who may helped me make my order was quick and efficient.. It took way too long for me to get what I had ordered and it wasn't that busy. By the time I got what I had ordered, they had blocked the exit with large trucks. Not a good job.

Marvel Building & Masonry Supply - Peoria, Arizona
Brandon & Sierra Valora
1/5

We dont really like to use marvel for supplies but they carry some things that other vendors we do business with dont. Honestly the yard guys run around like crazy they are awesome. The sales guys on the other hand don't have much knowledge on product they carry. We recently drove to flagstaff to pick up materials from blocklite because I was told by a sales person that I could not order block how I needed it. I could only order wall kits of that material. When we got to flagstaff to pick up 3 pallets of block, we found out marvel actually had what we needed in the valley but the sales guys and or managers have no clue how much of their product they have or what yards it is at. Had to order some other pavers through them this week and as usual was not impressed with inside sales or management. We do everything possible to not have to use this vendor. Have had very few good experiences over the past 10 years. If you are looking for information on products they carry I wouldn't trust the sales guys, if you know exactly what you want and need then you could order your materials there. I would not recommend asking advice or switching to another product similar to what you are looking for.

Marvel Building & Masonry Supply - Peoria, Arizona
Carton Sale
1/5

Nothing says I don't want your business like a place that you walk into, ask a question about paver styles ,and then get locked out 10 mins before their closing time when you go outside to look at the display they send you to see.

Would be humorous if it wasn't true.

Additionally, they have nothing in stock (8month wait) and they are happy to send you away so you are one less bother they have to deal with.

Congratulations!, you just lost a $40,000 job. AVOID THIS PLACE!!!!!!!!!!!

Marvel Building & Masonry Supply - Peoria, Arizona
bradolson32
1/5

Stopped by yesterday 5 minutes before closing just to get a price on something. Security gate on the door was shut and the lights were off. Since they were supposed to still be open I pulled on the gate and it opened so I went in. Guy was standing in the dark behind the counter closing out I guess. I made a friendly offhand comment about them trying to close early and he just hemmed and hawed a bit. I told him I just needed a per unit price on 4x8x16 earthtone wall block (pretty simple stuff). The reply was just a brisk "that's not in our system, it's special order". No input or offer to help beyond that, keeping in mind that they're still open for a few minutes even if this guy is pretending they're not. Maybe I'd have left with a different impression if he'd at least offered to take my name and number and call me today, but he really seemed beyond disinterested. So I'll just find a different supplier that actually wants the business.

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